Sales Policy for Rubynovas

Effective Date: March 7, 2025

At Rubynovas, we are dedicated to offering high-quality laptops and related accessories at competitive prices. This Sales Policy outlines the terms and conditions that govern the sale of products on our website. By purchasing from Rubynovas, you agree to comply with the terms set forth in this policy.

1. Product Availability

All products listed on Rubynovas are subject to availability. While we strive to keep our stock levels accurate, Rubynovas cannot guarantee that all items are in stock at the time of order. If a product becomes unavailable after your order is placed, we will notify you promptly and offer you alternatives or a full refund.

2. Pricing and Payment

Prices for products on Rubynovas are listed in GBP (British Pounds) unless otherwise stated. We reserve the right to change prices at any time without notice. However, the price at the time of purchase will be honored.

We accept various payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other secure payment gateways available on our website

Payments are processed through secure payment systems to ensure the safety of your financial information.

3. Order Confirmation and Payment Authorization

Once you place an order, you will receive an email confirmation with your order details. This email serves as an acknowledgment that we have received your order, but it does not guarantee that the order will be processed. Orders are only confirmed once payment has been successfully processed and authorized.

If there are any issues with your payment, we will notify you immediately and work with you to resolve the issue. If payment cannot be processed, the order will not be completed.

4. Shipping and Delivery

At Rubynovas, we strive to deliver your products quickly and securely. Shipping fees are calculated based on the destination, weight, and size of the order. We offer standard and expedited shipping options.

  • Domestic Orders: Typically delivered within 3-5 business days for standard shipping and 1-3 business days for expedited shipping.
  • International Orders: Delivery times may vary depending on the destination, but generally take 7-21 business days.

Tracking information will be provided once your order has been shipped. Rubynovas is not responsible for delays caused by third-party couriers or customs procedures.

5. Returns and Exchanges

We offer a 30-day return policy for most products. If you are not satisfied with your purchase, you can return or exchange the item within 30 days of receiving it. To be eligible for a return, the product must be in new, unused condition with original packaging. Please refer to our Refund and Return Policy for more details on the return process.

6. Warranty

All products sold by Rubynovas come with a manufacturer warranty against defects in materials and workmanship. Warranty details will vary by product, and we encourage you to check the product page for specific information. If you experience any issues with your product, please contact us, and we will assist you in resolving the issue according to the warranty terms.

7. Customer Responsibilities

As a customer, you are responsible for providing accurate information when placing an order. This includes your shipping address, billing information, and contact details. Rubynovas is not responsible for delays or errors caused by inaccurate or incomplete information provided by the customer.

8. Limitation of Liability

Rubynovas is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our total liability is limited to the purchase price of the product in question.

9. Modifications to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated effective date will be indicated. By continuing to use our services, you agree to the modified terms.

10. Governing Law

This Sales Policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Contact Us

If you have any questions or concerns regarding this Sales Policy or any aspect of your purchase, please feel free to contact us:

Thank you for choosing Rubynovas. We look forward to providing you with high-quality products and exceptional customer service.